Customer Reviews | The Norfolk Deli
Customer Reviews
Real voices. Real experiences. The heart of The Norfolk Deli.
At The Norfolk Deli, everything we do — from the way we curate cheese, to how we champion Norfolk producers, to the hampers we lovingly assemble — is shaped by the people who choose to shop with us. Our customers are at the centre of our story. Their feedback, their experiences, and their honest reviews help define who we are as an independent business and guide the standards we set for ourselves every single day.
This page brings together the voices of those who have visited our deli in Hunstanton, shopped online from across the UK, discovered a new favourite Norfolk product through our Online Farmers Market, or received one of our hampers as a thoughtful, meaningful gift. Each review is a reflection of the care we put into our work — and the connection we build with every order, every conversation at the cheese counter, and every message written inside a hamper.
Why Your Reviews Matter
As a small independent business, reviews aren’t just “nice to have” — they play an essential role in helping us grow, improve, and stay true to our values. They tell new customers what it’s really like to choose The Norfolk Deli. They help visitors understand that our hampers are not generic, mass-produced gifts but fully curated collections of locally made food and drink. They reveal the expertise behind our cheese counter, the speed and care of our delivery service, the reliability of our chilled packaging, and the genuine passion we have for helping people discover great produce.
Every review helps build trust. And trust is at the core of what we do.
Handwritten Notes, Thoughtful Packaging & Personal Service
So many of the reviews we receive mention the personal touches — the handwritten gift message inside a hamper, the perfectly wrapped cheese selections, the unexpected discovery of a Norfolk maker they’d never heard of, the speed of delivery, or the consistently high quality of our products. These are the details that matter to people, and they are the things we take pride in.
Our team reads every review. We celebrate the lovely ones, and we learn from the constructive ones. And when someone takes time out of their day to write about us, it genuinely means a lot — because every order, whether it’s a £5 chutney or a £200 luxury hamper, supports our small business and the 80+ Norfolk producers we represent.
A Voice You Can Trust
Shopping online can sometimes feel anonymous — a click, a basket, a checkout. But choosing The Norfolk Deli is different. Reviews from real customers offer reassurance that your gift will arrive beautifully presented, your cheese will be fresh and perfectly chilled, and your hamper will be full of authentic, high-quality Norfolk products chosen with care.
Whether you're here to browse reviews of our Norfolk Hampers, see what others thought of our cheese selections, or read about positive experiences with our Online Farmers Market, you’ll find honest stories from real customers who’ve trusted us to deliver something special.
What our customers say
Let customers speak for us
from 173 reviewsGreat service and delivery. Brilliant cheeses good variety.
Delicious cheese great service from Norfolk Deli.
Lush really enjoyed this fabulous chutney
Perfect on toast and dk delicious
Absolutely delicious
Our family decided on going to sandringham and make a picnic for our family members 7 year anniversary. We all decided to chip in for one made for us to save one of us going to the trouble and mess make one especially as it would be hard as the person we lost loved his simple egg sandwich’s ..
So researched our nearby local deli’s our 1st offering was the Norfolk deli being convenient for pick up and knowing the food never disappoints. We ordered 48 hours in advance. We even planted some free trees in Africa which was a lovely surprise given by the deli after ordering the afternoon tea and a graze box that the Norfolk deli arrange you get sent information about your special tree or tress ..
My daughter collected in the time slot with no issues .
We drove to our destination and soon find a lovely spot and tucked in.. there was a lot of hummmmmm and arrrrrrrrrssss
The food was fresh smelt looked and tasted sensational .. we are very much into cheese the other members were into sweet treats and the meat eaters were delighted.. the vegetarians /pescatarians and a fussy 2 year old were all completely satisfied too . we all tried everything who we catered for that day and the left overs were plenty for a few work lunch times snacks .as we didn’t realise how much food there was going to be with side salads , baguette and fruit. Not forgetting the olives
We will definitely be ordering again as a treat or special occasion again and we will soon have a forest of trees .
The whole afternoon was more than perfect.
The Norfolk deli gets a lot of criticism on social media.. you can’t please everyone all of the time .. however I’ve given an honest account of my personal experience on a very tuff day of the year ..
I want to personally thank Norfolk deli for knowing how important to supply the higher than standard produce which is of top quality. , last week I popped in on lunch break for a vegetarian quiche. Served with great customer service.
A bit gutted the crab quiche wasn’t available however you can’t get all you want and have to understand seasoned food and supply to demand ..
We will taste the fruits of your hard labour again soon..
Wonderful flavour - so glad I've found your site. Will definitely be re- ordering. Thank you
Arrived safely still nice and cold and when the text said it would. On tasting what you expect creamy and a lovely flavour shame it has a short season, but will order as long as we can Being a restaurant it sits very well on our cheese selection along side the Baron Bigod.
The courier forgot to collect my order initially. I got on to Mark who sorted it all out. Not only that, as I was going away, he held the order back until my return home. Order received safely and given to my friend. She was delighted - not least as she'd had some bad news so it served as a real filling! Thank you all.
Great soft gooey nougat, with nice size chunks of fruit & nut..enjoyed it!
The cheese arrived well packaged and promptly
I throughly enjoyed this cheese, a good flavour with creamy texture..very nice, and I certainly will buy it again
Absolutely gorgeous cheeses, order no3 being processed as they don’t seem to last in our house. Great service too.
I bought this for my dad, he loved the ales and snacks. I would recommend The Norfolk Deli to anyone, helpful and quick service.
We had the “crowd pleasing” 5 cheese selection and we were pleased! Very delicious locally produced cheeses. We will very be trying these again!
Must say Norfolk deli made an amazing gift for a present and the customer service was great , Answered phone when I had a question to ask . THATS AMAZING.
Well done Deli crew .
What customers think about the store
This specialty food store offers exceptional locally-sourced products including artisan cheeses, chutneys, and picnics. Customers praise fast delivery, excellent packaging, outstanding customer service, and prompt communication. The store features quality Norf... This specialty food store offers exceptional locally-sourced products including artisan cheeses, chutneys, and picnics. Customers praise fast delivery, excellent packaging, outstanding customer service, and prompt communication. The store features quality Norfolk produce, cheese tastings, and gift options with eco-friendly tree planting initiatives.
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